Policies & Procedures
1.All sessions at CJ Grace are based on time. Family and Engagement sessions are 1.5 hours and bridal sessions are 2 hours. Extra time for any session is available at the rate of $100 per half hour. This rate is also implemented in the event that a customer is late and wants to extend the session past the appointed time. Session no shows will be charged the full amount for the session.
2. Sessions are booked on Monday thru Thursday and are subject to availability. All fees and appointments for the session location are the responsibility of the customer. CJ Grace does not set any appointments with locations nor pay any location fees.
3. Session cancellations or reschedules must be done within two hours of session. CJ Grace always contacts customers on questionable weather days and attempts to reschedule. If the customer insists on doing the session, and at the location decides to cancel or reschedule, there will be a $100 reschedule fee.
4. Travel fees are on a quote basis. Depending on package purchased, miles from home base of Baton Rouge, and overall project, travel fees are determined. Travel fees are at the discretion of CJ Grace Photography.
5. Parking charges are the responsibility of the customer. If there are parking charges for any session or wedding, they will be added to the balance owed to CJ Grace unless customer makes provisions for the fees ahead of time.
6. Special artwork and graphic design services are billed at the rate of $75 an hour. All of these services have to be scheduled like any other appointment. Completion time for artwork will be estimated at the time of booking. Rush services are available and are billed at twice the normal rate.
7. CJ Grace keeps all images of sessions and weddings on file for one year after the session or event. Any lost, stolen or damaged images, discs, etc. are not the responsibility of CJ Grace.
8. Turn around time for wedding images averages 8- 10 weeks. During busy times of the year this time frame can be higher. All customers images are given custom attention. CJ Grace works hard not to rush the process to maintain our high production quality.